Archive for November, 2008
Its about Caring for People
Posted by: matthew
The following story is an experience of Dayna Sommer, a Client Care Manager from All Valley Home Care in Orange County, California, a VIDA Certified Senior Home Care Agency. One of the most important aspects of the VIDA family is the attitude that “We Can Help You now”, whether or not you are a client or will ever become a client. Our Care Managers and Caregivers are in this business to help the communities we serve.
One day last February, I received a telephone call from a local dementia/psychiatric hospital regarding the discharge of one of their patients. They weren’t sure what he was going to need as far as follow up care, but he at least needed a ride home. I arrived at the hospital as he was saying goodbye to the staff and social workers, and he gingerly climbed into my car. He didn’t talk much on our way to his apartment. Upon arrival, however, he could not find his keys and was sure someone had robbed his apartment. I talked to the administrator to obtain another set of keys for him, and escorted him up to his apartment. He had been in the hospital for quite some time, and I asked him if he needed anything, groceries, etc. He said he hadn’t eaten in a while, so I took him to a small local restaurant. He had a really hard time feeding himself his spaghetti and meat balls. He wanted to go home then, and I told him I would be back tomorrow to check on him.
When I arrived the next morning, “Sam” told me he was released too early, and wanted to go back to the hospital. I called the social worker that I had met there, and she told me to bring him in. On our way there, Sam handed me a package that he had carried with him from his apartment. It looked like food wrappers and papers bundled together. Looking closer, I realized it was a large amount of cash. He told me that he thought he was going to die soon, and to use the money to cremate him and spread his ashes over the ocean. Then to take the rest and do whatever I wanted with it. I told him that I would do the best I could. When we got to the hospital, I handed Sam over to the nurses, and handed the cash bundle over to the social worker. The look on Sam’s face could have killed me, but it was the right thing to do. The social worker called me the next day to tell me that the package contained $24,000, and that they would keep it in their safe until his release.
Over the course of several months, Sam went into a rehab facility, and was eventually released back home. I have visited him many times and put my efforts into getting his money returned to him, which finally happened in August of this year. Although Sam would never allow me to arrange a caregiver for him, we formed a friendship unlike any I’ve ever had.